Overwhelmed by and overflowing email inbox? Here’s my 4-step system to achieve Inbox Zero almost every single day:
1. Unsubscribe Ruthlessly
I regularly examine every single email list I am subscribed to. I ask myself, “Have I found something from this email list to be valuable in the past few months?”
If I realize that I am deleting most of the emails that come into my inbox from a particular list, I unsubscribe. My philosophy: Why waste a few seconds deleting emails that aren’t valuable to me when I could take 5 seconds to unsubscribe and never see an email from that company in my inbox again?
The act of ruthlessly unsubscribing from email lists could save you a good five to 10 minutes of time every single day — or more! That doesn’t seem like too much, until you multiply that out over the course of a week (35 to 70 minutes), a month (150 to 30 minutes), or a year (1,825 to 3,650 minutes). That’s a lot of minutes saved!
Stop the Social Media Insanity!
Please do yourself a favor and unsubscribe from all notifications you possibly can from social media. You can always go look up and see who your new Twitter followers are or who left you a comment on Facebook. You don’t need those notifications interrupting your workflow throughout the day. I promise you will survive just fine without them! 😉
2. Use the Delete Button Liberally
The delete button is your friend. Use it as your secret productivity weapon. If you don’t need an email, just delete it. Right now. There’s no need to leave it sitting in your inbox. Just get rid of it and free up precious space in your inbox.
If you think you might need some of the information on it in the future, then just use the handy-dandy feature on Gmail called “Archive”. This means, it’s deleted from your inbox, but it’s saved in your archives. So if you ever need it in the future, you can search for it and find it.
(You are on Gmail, right? I am convinced is the best productivity email service on the planet! Yes, I may be biased!)
For those of you who currently have 35,000 emails in your inbox, the delete button needs to become your very best friend. Today. To save yourself the extra time and effort, you can also check out Unroll.me.
Save Yourself a Little Time With Send & Archive
Have you added the Google Send & Archive option to your email? This saves you the step of having to send an email and then delete it. Just press Send & Archive and your email is sent and archived. Ta-da!
3. Set Up Filters Fanatically
Maybe you can’t unsubscribe from an email, but you can always filter it — provided you have Gmail. I use filters for affiliate notifications that I can’t turn off, junk email that I can’t subscribe from, and more. (Not sure how to use filters? Here’s how to set up filters in Gmail.)
I also have filters set up for submissions to my site. So if you submit a deal or a guest post, those go in a separate folder that I check when I’m posting deals or reviewing guest posts. This keeps them in an organized place that I can easily access, without taking up real estate in my inbox.
4. Deal With Email Immediately
I saved this suggestion for last, because this is truly what makes such a difference for my inbox. As much as is possible, I try to answer the emails as soon as I read them — especially if I can do it in less than a minute (which are most emails for me).
Usually, there are a few emails that will require longer answers or that I will need to do some research or put some thought into answering. In that case, I’ll file those few to answer later when I have a longer time-slot to deal with them.
I have two folders I use for filing email — one for emails that need to be answered in the next day, one for emails that require a longer answer or more time but don’t need to be answered right away. I have a time slot every day when I deal with the first folder and then a time slot on the weekends (or Friday) when I deal with the second folder.
How I Process Emails Every Day
A. Check Email
B. Immediately Delete Any Emails That Don’t Require Opening or Answering (such as someone just responding with a one-sentence confirmation)
C. Unsubscribe From Any Subscription That Has Still Made It Into My Inbox (that I don’t want to be receiving!)
D. Open and Deal With All Emails
- Respond to those requiring only a few-sentence response first.
- File emails that need to be filed and forward on any emails that need to be forwarded on (to others on my team, etc.)
- If time, respond to as many emails as possible that require a lengthier response. Oftentimes, I find that it doesn’t take me at all as long as I think it will if I just dive in and start writing!
E. Never Allow There to Be Any More Than Four Emails In My Inbox <— This has been key for me. If there are more than four, it means that I highly prioritize email answering above other computer work.
brad holda says
Hi Crystal:
You can use this website: https://unroll.me/
This goes along with #1, as it allows you to see all of the places your subscribed to, and get off their mailing lists. It shows you the actual number, which is eye-opening. I learned about this through Michael Hyatt. The above website is a great addition to this blog post.
–Brad
Crystal Paine says
Great minds think alike! 🙂 I mentioned this in point #2!
Diane says
Great suggestions! I have one question about unsubscribing from accounts. The other day I read an article that said we should never unsubscribe because this tells a spammer that the account is active, and then they’ll just send more spam from other email addresses. Have you ever noticed this problem?
Thanks!
Crystal Paine says
That can be what happens if it’s a spammer… which might occasionally happen. With legit email lists, this doesn’t happen. But with spammers, if I unsubscribe and they don’t take me off their list, I’ll set up a filter for emails from that address so that they go directly into spam/trash.
Christy says
I currently have over 60,000 emails in my inbox! This post is exactly what I needed 🙂 Thank you, Crystal!
Crystal Paine says
Yay! I’m so glad you found it helpful!
Miranda says
Hmmm…I need to do all these suggestions! I’m not sure why deleting some emails is such a struggle. I keep thinking that I will come back to it. I did not know about the filters. Thanks for giving us a behind the scenes look at your inbox:)
Crystal Paine says
I’m so glad you found this helpful!
Marcy says
Great advice! Emails can bog you down and then take WAY too much time later to deal with. It’s like opening the mail….every day, just do it and your mind is then free to focus on other things!
Crystal Paine says
Yes! Just do it and have a good system for it and it frees up so much time, energy, and brain space!
Siobhan says
To start I love these tips, I agree we are subscribed to way to many things. I have been an office manager for twenty years before I started my website. The way I train staff to deal with email is as follows.
I create labels (gmail) only three
1. Urgent – needs my attention today
2. This week- needs my attention this week
3. Would like to read later
As soon as I check emails (three times daily), I delete any immediately that I dont need (love your tips to be liberal with delete button), I then label the rest with either three labels. If its interesting but no urgent action is needed I move it into my read later label folder, if I need to deal with it this week but not today I label it this week and it moves into that folder (I also star these and have set up a reminder for starred emails so they reappear the next morning) and if urgent, I deal with them that moment or in my next schedule email processing for the day. Each day I have three email pockets where I process and then deal with urgent emails. I absolutely agree also about getting them out of your inbox, if not just adds stress to our minds 🙂
Love your advice
Thankyou for all of it
Crystal Paine says
Thank you so much for sharing your system! So helpful!
Ann says
Thank you. Need encouragement in this area.
Crystal Paine says
You’re so welcome!
April says
Wow. Gulp. You are right. I need to work on the filtering b/c some places will not unsubscribe me no matter how many times I’ve told them. I need to get back on this b/c it is overwhelming….my current number is 5312….in my inbox….lol….Time to “Mark all as read” and start unsubscribing and filtering…I love these tips. Thank you!
Crystal Paine says
I’m so glad that this inspired you! You can do this… I’m cheering for you!
Caroline Vencil says
Hi Crystal! This has been my strategy, too! Well, I have not unsubscribed from anything yet but I am thinking about it. You’re right, it makes my inbox too full after subscribing to a lot of email list!
Luba @ Healthy with Luba says
Yes, I have had to learn to check email ONLY when I have time to respond. Once an email is “read,” my brain tells me I’ve taken care of it. Then, two weeks later . . .
Thank you for the great reminders, Crystal!
Crystal Paine says
You are so welcome! And I LOVE that idea of online checking email when you have time to respond!
Christa says
I found the e-mail for this post while I was wading through my overfull inbox! I am determined to keep up with the e-mail for my new blog. The other day I missed a comment that needed approval because the inbox was so full. Great advice!
Amy says
Does anyone know how to get rid of nasty pornographic spam? My email somehow got on a list and for months and months and months I get nasty email titles. I don’t open them, I delete them but just the cuss words and content in the titles alone offend me. I have tried typing in words to create a filter and nothing helps, they come daily. Any ideas?